Contact details for the Inland Revenue, Tax Credits Helpline and Tax Credit Office, which gives information about Working Tax Credit and Child Tax Credit
Tax credits: general enquiries
Phone
- Telephone: 0345 300 3900
- Textphone: 0345 300 3909
- Outside UK: +44 2890 538 192
Advice on tax credits, including telling HMRC about any changes to your circumstances (for example, change of address, changes in your job or salary) or making a complaint.
Opening times:
8am to 8pm, Monday to Friday
8am to 4pm Saturday
Closed Sundays, Christmas Day, Boxing Day and New Year’s Day
Post
If you’re writing about any changes to your personal circumstances (for example, changes to your name or address) mark your envelope ‘Change of circumstance’.
If you’re sending a complaint, write ‘Complaint’ on the top of your letter.
You do not need to include a street name or PO box.
HM Revenue and Customs – Tax credits
Preston PR1 4AT United Kingdom
Use this address to send new tax credits claims.
You do not need to include a street name or PO box.
HM Revenue and Customs – Tax Credit Office Liverpool L75 1AZ United Kingdom
Use this address to send tax credits renewal forms.
HM Revenue and Customs – Tax Credit Office
Comben House Farriers Way Netherton L75 1AX United Kingdom
Tax credits: payments
Phone
- Telephone:0345 302 1429
Call HMRC if you’re finding it hard to repay – you may get more time. You will also need your tax credit reference number.
Opening times:
8.00am to 8.00pm, Monday to Friday
8.00am to 4.00pm Saturday
If you have already been contacted by HMRC or a debt collection agency acting on their behalf, contact them using the details they’ve given you.
Post
If you can’t make a payment using any other method you can send a cheque with your payslip to HMRC.
You don’t need to include a street name or PO box when writing to this address.
HM Revenue and Customs
Bradford BD98 1YY United Kingdom