Mental Health Helplines in the UK – For Sufferers and Carers

Focus on Disability - For Disabled People, the Elderly and their Carers in the UK

Phone numbers and contact details of charities and organisations offering support
and advice in times of difficulty or distress through a mental health problem.

Anxiety UK
08444 775774
email: support@anxietyuk.org.uk
Mon-Fri 09:30 – 17:30
National: User-led, charity offering information and supportive services including therapy and a helpline for all anxiety disorders including panic disorder, obsessive compulsive disorder, post traumatic stress disorder, phobias, generalised anxiety disorder.

Email support service available.
web: www.anxietyuk.org.uk

Bristol Crisis Service for Women
Mon-Fri 19:00 – 21:00
National: TESS confidential text and email support for girls and young women affected by self injury.
Text: 07800 472908
(charged at your normal rate)
Email: go to our website and follow the link to “TESS text and email support”.
Web: www.selfinjurysupport.org.uk

Bristol Mindline
0808 808 0330
Wed-Sun 20:00 – 00:00
Bristol and surrounding area: Free confidential listening service to anyone in crisis or to callers who need to talk about a range of emotional, mental health and wellbeing issues. This service is also available to carers, friends and family.
Web: www.bristolmind.org.uk

Campaign Against Living Miserably (CALM)
0800 58 58 58
email: info@thecalmzone.net
Sat -Tue 17:00 – 00:00
National: A helpline aimed at young men 15-35 offering support, information and signposting. Calls are free from landlines and most mobiles.
Webchat service: 5pm – Midnight everyday.
Webchat:  https://www.thecalmzone.net/help/webchat/
Web: https://www.thecalmzone.net/

Combat Stress
0800 138 1619
email: combatstress@rethink.org
Daily 24 hours
National: Free and confidential mental health advice and support. The Combat Stress Helpline is for current and ex-Service personnel, their families and carers, as well
as healthcare professionals.
Text: 07537 404719
Web: https://www.combatstress.org.uk/

Connect Assist Ltd
National: 24/7 support by information, live chat, email or phone for the service users of a variety of charities. Also help charities with systems to collect data including outcomes data cost effectively. Support lines offer information, practical and emotional support to those working and retired individuals and their families.
Web: https://www.connectassist.co.uk/

Crossline Coventry
0845 3377789
email: crossline@covcitymission.org.uk
Daily 18:00 – 00:00
National: A Christian staffed
helpline offering a listening
ear. Although based in Coventry
and Warwickshire we receive
a significant numbers of calls
from outside our local area
from callers wanting spiritual
support and help with their
mental health.
Web: https://www.covcitymission.org.uk/ministries/crossline.html

Crossline Hull
01482 620820
email: prayer@crossline.karoo.co.uk
Daily 19:00 – 22:00
(answerphone out of hours)
National: A confidential Christian
staffed helpline, offering prayer
(should the caller desire). All
volunteers have completed an
accredited Listener’s Training
Course. Face-to-face prayer
ministry can be arranged by
fully trained Christian prayer
Web: https://www.crossline.org.uk/

Crossline Plymouth
01752 666777
email: crossline@tiscali.co.uk
Mon-Fri 10:00 – 00:00
Sat-Sun 13:00 – 00:00
National: Impartial,
non-judgemental listening service.
Also offers a face-to-face
Counselling Service after
assessment with qualified
Counsellors using a person
centred approach.
Counselling: 01752 664243

Doctors’ SupportLine
0844 395 3010
Mon-Tue 20:00 – 23:00
Wed-Fri 20:00 – 22:00
Sun 16:00 – 22:00
National: The Doctors’
SupportLine offers listening and
support to any doctor or medical
student who needs it – talking
things through, looking at options
or just sharing the personal
problems, large or small. Trained
volunteer doctors offer friendly,
confidential, anonymous support.
Web: https://www.dsn.org.uk/

Depression Alliance – 

does not currently run a helpline but you can call their information pack request line on 0845 123 23 20 to leave your name and address,

They will then send you an information pack . All calls will be charged at the local rate. You can also request an information pack by email. The contact details for
other areas of Depression Alliance are listed below.

England Office
Depression Alliance
20 Great Dover Street
London
SE1 4LX
email: information@depressionalliance.org
Web: https://www.depressionalliance.org

Greenwich Mental Health Services

54-56 Ormiston Road, Greenwich, SE10 0LN
Tel: 020 8853 2395

Bromley, Lewisham & Greenwich Mind works alongside people with mental health needs and dementia, to improve their quality of life

Web: https://www.blgmind.org.uk

Islington Mind
0845 123 23 73
Mon-Sat (inc BH) 17:00 – 21:30
(last call taken at 21:00)
Islington: An out of hours
telephone helpline and
counselling service, offering
people with severe and enduring
mental health problems telephone
and face-to-face counselling as
appropriate.
Web: https://www.islingtonmind.org.uk/

Mind infoline
0300 123 3393
email: info@mind.org.uk
Mon-Fri 09:00 – 18:00
National: A mental health
information service to service
users, professionals, carers and
the general public contacting
us by letter, phone or email.
We offer information, support
and understanding and suggest
possible options to enable people
to make informed choices.
Web: https://www.mind.org.uk/

Mindline Somerset
01823 276892
Wed, Fri, Sat & Sun 20:00 – 00:00
Somerset: Confidential helpline
devoted to mental health issues:
for anyone experiencing emotional
distress. Our callers are of all
ages and whether they need our
support, require information or
signposting to other agencies, we
give them time and space to be
heard, consider their
options with understanding
and encouragement.
Web: https://www.mindtws.org.uk/

NHS 111
Daily 24 hours
National: Provides information
and advice about health, illness
and health services to enable
callers to make decisions about
their healthcare and that of
their families.Nightline Association
For more information including
opening hours or to find your local
Nightline visit www.nightline.ac.uk
National: Network and support
organisation for 33 Nightlines
across the UK and Ireland.
Nightlines are confidential
listening and information services
run by and for students overnight
in their Universities and Colleges.

OCD Action
0845 3906232
email: support@ocdaction.org.uk
Mon-Fri 10:00 – 16:00
National: Support and information line for people affected by obsessive compulsive spectrum disorders.
Web: www.ocdaction.org.uk

PAPYRUS
0800 068 41 41
Mon-Fri 10:00 – 17:00
Mon-Fri 19:00 – 22:00
Sat & Sun 14:00 – 17:00
National: Confidential helpline
giving support and practical
advice to young people
worried about themselves and
to anyone else concerned that
a young person they know
may be at risk of harming
themselves.
Web: www.papyrus-uk.org

Premier Lifeline
0207 316 0808
Daily 09:00 – 00:00
National: Confidential helpline
offering a listening ear, emotional
and spiritual support from a Christian
perspective and where appropriate
signposting.
Web: www.premier.org.uk/lifeline

Premier Mind and Soul
Mind and Soul is a Christian
response to mental health aiming
to offer information, resources and
networking through its website.
Web: https://www.mindandsoul.info/Rochdale and
District Mind

0844 894 0180
email: infohelpline@rochdalemind.org.uk
Mon-Fri 09:00 – 17:00
Rochdale and District: For
anyone in the community
concerned about mental health
issues contact us by phone or
email. We help people make
informed choices by providing
information and resources
appropriate to their needs.
Web: www.rochdalemind.org.uk

Scottish Association for Mental Health National Information Service
0800 917 34 66
email: info@samh.org.uk
Mon-Fri 14:00 – 16:00
Scotland: Provides information
and signposting in relation to
mental health by telephone
and email.
Web: www.samh.org.uk

SANE services provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers.

Helpline: 0845 767 8000 (6pm – 11pm)
email: sanemail@sane.org.uk
Support Forum: www.sane.org.uk/DB

The Samaritans

The Samaritans provide 24 hour, confidential, emotional support for
anyone in crisis.

08457 909090 (24 hours)
Web: www.samaritans.org

Staffordshire Mental Health Helpline
0808 800 2234
email: staffordshire.helpline@brighter-futures.org.uk
Mon-Fri 19:00 – 02:00
Sat-Sun 14:00 – 02:00
Staffordshire: Provides a “safe
place” to talk through worries
and concerns about your own
mental health and emotional
wellbeing or that of someone
who is close to you across the
Staffordshire area. Calls are free
and confidential.
Web: www.brighter-futures.org.uk

Womankind
0845 458 2914
0117 916641

email: help@womankindbristol.org.uk
Mon 10:00 – 12:00 & 20:00 – 22:00
Tue 10:00 – 12:00, 13:00 -15:00
& 20:00 – 22:00
Wed 10:00 -12:00 & 13:00 – 15:00
Thur–Fri 10:00 – 12:00
Bristol: Listening support to
women experiencing emotional
distress including domestic abuse.
Also information on other services
such as subsidised
counselling.
Web: www.womankindbristol.org.uk

Young Minds Parents Helpline
0808 802 5544
email: parents@youngminds.org.uk
Mon-Fri 09:30 – 16:00
National: Free confidential online
and telephone support, including
information and advice, to any
adult worried about the emotional
problems, behaviour or mental
health of a child or young person
up to the age of 25.
Chat online:
Mon-Fri 11:00-13:00
Web: www.youngminds.org.uk