The telephone numbers of helplines in the UK. Useful contacts for disabled people and the elderly after help and advice on issues and common problems encountered in daily life.
See also: Mental Health Helplines
Age Concern England – Free telephone advice and information service for older people,
their relatives and friends , as well as professionals and carers.
Telephone: 0800 009966 – Freephone
AIDS Helpline – (Terence Higgins Trust)
Telephone: 0845 1221 200
Alcoholics Anonymous – This is a 24 hour helpline; callers will be transferred to their local helpline.
Telephone: 08457 697 555
Macmillan – Cancer Support
Telephone: 0808 808 00 00
Website:https://www.macmillan.org.uk/
Benefit Enquiry Line – This has now closed
BT ( British Telecom ) – BT provide free Directory Enquiry Service for people who have difficulty
using the phone book
Telephone: 0800 58 70 195 Freephone
For free copy of “BT Services for Older or Disabled Customers”- a guide to equipment and services
Telephone: 0800 800 150 Freephone
Textphone: 18001 0800 800 150
Carers Line (Carers UK – formerly Carers’ National Association)
Telephone: 0808 808 777 Freephone
Childline – Comfort, advice and protection for any child or young person with any problem.
Telephone: 0800 1111 Freephone
Cruse Bereavement Care – Helpline for bereaved people and those caring for bereaved people.
Telephone: 0870 167 1677
Debtline – Confidential advice for anyone with debt problems.
Telephone: 0808 808 4000 – Freephone
Scope – Network of disability information and advice services run by people with direct
experience of disability.
Telephone: 0808 800 3333
Website at:Scope
Disability Living Allowance / Attendance Allowance Helpline
Telephone: 08457 123456 – Information for claimants.
Textphone: 08457 224433
Disability Rights UK – They have a variety of Help lines providing information on a variety of issues for disabled people and disabled students.
Hepline webpage at – :https://disabilityrightsuk.org/how-we-can-help/helplines-0
Disability Rights Commission Helpline – Information and advice for disabled people who have been discriminated against in some way
Telephone: 08457 622633
Textphone: 08457 622644
Disabled Living Foundation Helpline – Advice and information on disability equipment
Telephone: 0845 130 9177
Textphone: 0207 432 8009
Website: https://www.dlf.org.uk/
Drinkline – Advice on sensible drinking and alcohol misuse
Telephone: 0800 917 8282 – Freephone
Drugs – National Drugs Helpline (Talk to Frank) – Information about drugs for people who
use them , their friends, families and colleagues
Telephone: 0800 776600 – Freephone
Elder Abuse Response – Support for anyone concerned about the abuse of older people
Telephone: 0808 808 8141
Help the Aged Senior Line – Confidential advice and information for older people,
their relatives carers and friends.
Telephone: 0808 800 6565 – Freephone
Textphone: 0800 26 96 26
Lesbian and Gay Switchboard – 24 hour helpline offering support and information for
lesbians and gay men.
Telephone: 020 7837 7324
Message Home – 24 hour helpline for people who have left home or run away .
Enables callers to send messages.
Telephone: 0800 700 740 – Freephone
Mind National Helpline – Advice line for those facing mental health problems
Telephone: 08457 660163
National Missing Persons Helpline – 24 hour helpline providing advice,
practical help and support for missing persons and their families
Telephone: 0500 700 700 – Freephone.
NHS 111- Confidential 24 hour telephone helpline staffed by nurses
offering healthcare advice and information to callers at any time wherever
you are in England. Interpreters available if required.
Telephone: 111
NHS Smoking Helpline – For friendly help, advice and local information on how to stop smoking.
Telephone: 0800 169 0 169 – Freephone
NSPCC Child Protection Helpline – 24 hour helpline providing information,
advice and counselling to anyone concerned about a child or young person at risk of abuse.
Telephone: 0808 800 5000 – Freephone
Textphone: 0800 056 0566
Website: https://www.nspcc.org.uk/
Parentline Plus – Practical help and information for parenting
Telephone: 0808 800 2222
Textphone: 0800 783 6783
Royal National Institute for Deaf People Information Line
Telephone: 0808 808 0123
Textphone: 0808 808 9000
Website: https://www.rnid.org.uk/
Royal National Institute for the Blind
Telephone: 0845 766 9999
Website: https://www.rnib.org.uk/
Samaritans – Confidential , emotional support for anyone in crisis 24 hours a day.
Telephone: 08457 90 90 90 – Local call rate
Textphone: 08457 90 91 92
www.samaritans.org
Sane Line – Advice line for those facing mental health problems.
Telephone: 0845 767 8000 – Local call rate
Shelterline – 24 hour national helpline offering free confidential and impartial
advice and advocacy on housing problems
Telephone: 0808 800 4444 – Freephone
Victim Support line – Helpline for emotional support and practical
advice for anyone affected by crime.
Telephone: 0845 30 30 900 – Local call rate
Telephone Helplines Association website: www.helplines.org.uk